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Overview mid-Corp relationship manager - Espirito santo job req id location(s) rio de janeiro, brazil job category commercial and business sales the mid-Corp relationship manager is a seasoned professional role. Applies in-Depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-Flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-Depth understanding of how areas collectively integrate within the sub-Function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits significant impact in terms of project size, geography, etc. By influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations serves as clients contact point and is responsible for managing internal departments to address any customer service issues introduces solutions to clients in building and strengthening an effective portfolio works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients indivi