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Description who we are our mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planets most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures. Responsibilities â responsible for communicating the different tours & travel products and services during the check in process â ensure all guests are aware of the different spaces in selina (common kitchen, f&b, cinema room, library, cafe/club, retail shop, tours & travel desk, wellness deck, surf ranch - When relevant-) â responsible for selling all tours & travel products (retail, tours and transportation, rentals, wellness, surf and education) â responsible for recording tours & travel sales in systems, rezdy and winks. Â responsible with supporting guests in case of any question/concern needed regarding an t&t product â manage receptionists tasks on the night shift â process all guest check-Ins and early check outs â review receptionists reports â obtain clean and organized reception â accounting reports as required â ensure to complete the logbook â check all the complete registration cards to make sure to have all the ids and personal information of our arrival guests â perform adjustments and corrections and rectify all pms problems that occur during night shift â verify that all registered guests have the payment applied correctly in the pms â prepare of end of day procedure â make sure that all the arrivals for the following day are already assigned â prepare all the registration cards, selina bracelets and keys for the arrivals of the next day â check all accounts of guests who check out the next day â responsible for a cash float throughout your shift and ensuring all floats balance correctly at the end of shift â ensure standards of customer service â ensure the good conditions of reception equipment â must be able to perform the full night audit if neede