Vaga: Vaga de Desenvolvedor de Sistemas em Rio de Janeiro/RJ - home office
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Cargo/Função: Desenvolvedor de Sistemas
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Localização: Rio de Janeiro / RJ
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Salário: a combinar
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Empresa: Confidencial O que é isso?
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Descrição Geral
Empresa localizada na cidade de Rio de Janeiro/RJ do ramo Informática, contrata Desenvolvedor de Sistemas.
Atribuições
The company youll join: at carta we create owners and make private markets live in a world where some people live on the equity stack and enjoy exponential wealth growth and preferential tax treatment others live on the debt stack and may work their entire lives for a company and retire only with the cash theyve managed to save from their paychecks. Our contribution to solving the wealth inequality problem is moving people from the debt stack (payroll) to the equity stack. By making it as easy to issue equity to employees as it is to put them on payroll, we can create more carta, we are helpful, transparent, fair, and kind. We are relentless executors, unconventional thinkers, and masters of our more about our series g fundraising round problems youll solve:the admin service manager is responsible for providing best-In-Class customer service for a specific portfolio of late stage private/enterprise customers. They will be responsible for the daily support of helping our clients navigate the carta platform and assist them with all their equity compensation you:- Works closely with other departments to ensure customer needs are met- Ensures standard metrics are met in regards to support contacts- Ensures accurate documentation of customer interactions within salesforce to facilitate feedback between support and product, as well as with the customer- Triage incoming requests and identify trends/patterns across customer base in order to flag issues as well as potential solutions for the rest of the team- Identify, reproduce, and document bugs for the product and engineering teams- Provides front-Line support for all competencies specifically for late stage private/enterprise companies- Contribute to the ongoing learning and success of the team/company by sharing knowledge through mentorship, collaboration, and thorough documentation- Manages case escalations, feature requests, and regular check-Ins for late stage private/enterprise customers- Takes on additional project
Tipo de Vínculo
Autônomo - Home Office.
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