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At chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our are currently recruiting a deputy head of boutique for our chadstone fashion the deputy head of boutique, you will play a vital role in inspiring and managing the boutique team to achieve the mission of the brand. You will be the driver of effective day-To-Day operations in the boutique, while acting as a support between the head of boutique and the boutique team, in order to reinforce, communicate and execute the chanel difference on the boutique floor. You will be passionate about the brand and your responsibilitys to ensure luxury retail leadership and to providing unsurpassed service to all our customerswhat will you do?Managing and inspiring the fashion advisors by being a role model, taking a close interest in and actively participating in the teams professional the head of boutique in developing and executing a client-Centric culture among the boutique team that emphasizes client engagement and on building long lasting relationships with your management and communication styles when dealing with different boutique team members to achieve maximum results, including acting as a mentor, coach or counselor depending on the client of today and tomorrow by developing your own client portfolio and building genuine relationships with the clients through thoughtful and consistent high standards in all aspects of customer service in consultation with the head of boutique and motivate the boutique team to achieve these standards via: client survey results, effective handling of feedback, adhering to exchange and return guidelines, capturing and keeping up to date cem data of each to all day-To-Day operations issues promptly and astutely, seeking direction and guidance from the head of boutique as daily sales and appropriate paperwork is